Shipping & Return Policy

Cozy Cups of Coffee / Shipping & Return Policy

Coffee

NO RETURNS OR EXCHANGES ON PERISHABLE ITEMS DUE TO HEALTH AND SAFETY CONCERNS.

MERCHANDISE

Returns or exchanges on unused items within 10 days of receipt will be accepted. Customers are responsible for shipping cost on return or exchange. We do not keep large stock of all items and will do our best to accommodate the exchange. If product is no longer available we will recommend a similar item or honor a refund in the same form of payment.

SHIPPING

We ship out all orders within 1-2 business days. Once your order has been fulfilled and out for shipping it is out of our control. If you do not receive your item or items in a timely manner we will refund you in the same form of payment.